Last updated: 23 August 2025

At everettcoaching.com, we are committed to protecting your privacy as a client, customer, and online visitor. We respect the confidentiality of the information you provide and comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), as well as other applicable international privacy standards.

Please read this Privacy Policy carefully to understand how we collect, use, store, and protect your information.

1. Information We Collect

In the course of your visits to our website, participation in our programs, or use of our services, we may collect the following types of personal information (“Personal Data”):

• Name, company name, email address, telephone number, and mailing address

• Payment and billing details (processed securely via third-party payment providers)

• Business information shared in coaching sessions, forms, or surveys

• Technical information such as IP address, browser type, cookies, and website usage

• Social media handles, support queries, blog or video comments, testimonials

We do not knowingly collect information from persons under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us and we will delete it.

2. How We Use Your Information

We use your Personal Data to:

• Deliver coaching services, online programs, membership access, and resources

• Communicate with you, including responding to enquiries and providing updates

• Process payments securely and manage your account

• Send marketing communications (only if you have opted in, with the option to unsubscribe anytime)

• Improve our website, programs, and services through analytics and feedback

• Share relevant educational content, offers, or opportunities that may benefit you

We may also use aggregated, anonymised data to better understand trends and improve our services.

3. Storage and Security

We take all reasonable measures to protect the confidentiality and security of your Personal Data. This includes:

• Secure servers and encrypted payment processing

• Limiting access to authorised personnel only

• Regular reviews of data security practices

If a data breach occurs that is likely to result in serious harm, we will promptly notify you in line with the Notifiable Data Breaches Scheme and other legal requirements.

4. Cookies and Tracking

Our website uses cookies and pixels to improve user experience, analyse website traffic, and deliver relevant advertising through third-party platforms such as Google Ads and Meta (Facebook/Instagram).

You can disable cookies in your browser, though this may limit functionality on our site.

5. Sharing Your Information

We do not sell or rent your Personal Data. We only share it:

• With trusted third-party providers who assist in delivering our services (e.g. payment processors, email platforms), subject to confidentiality agreements

• When required by law, regulation, or court order

• In the event of a business restructure, merger, or sale, under confidentiality obligations

Where your data is transferred outside Australia, we ensure that adequate privacy protections are in place.

6. Links to Other Websites

Our website and content may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy statements.

7. Accessing and Updating Your Information

You can request access to, correction of, or deletion of your Personal Data at any time by contacting us. We will respond within a reasonable timeframe, typically within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updates will be effective immediately when posted on this website. Please review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your Personal Data, please contact us:

Everett Coaching

Victoria, Australia

info@everettcoaching.com